** Expat relocation is not easy for any company.** It is not only expensive but also a tedious, intensely involved process with many potential pitfalls. The HR department or the folks tasked with managing the relocation have to manage so many things. The company has to hire the right person, get the appropriate legal sanctions in place, support the expat employee make the move from their home country, guide them in the process of settling into the host country, and then help create life, socially and personally, for the expat over the duration of the stay.
The topmost issues faced over this whole process of expat hiring and relocation are:
- Managing immigration compliance: Applying and obtaining work visas
- Managing the relocation: Home Search, Settling-in, School Search
- Social integration and connecting with locals
- Cultural Assimilation and Language exposure
- Post arrival compliance and dealing with culture shock
Most companies do not have the skills in all these areas or do not have the permanently allocated resources in-house to address these challenges. That’s what we at Lexagent are here for. With the vision of being a world-class provider of relocation services in India, we have come a long way in our 13-year journey. Since 2005, we have been providing professional support to organizations for the end-to-end management of their expat relocation needs. Testimonials from our clients and the happy expats we have worked with speak for themselves:
“I had the pleasure of working with Lexagent team during my stay in Pune India. Lexagent team is extremely driven and focused on customer satisfaction whatever the hour or task. I would recommend Lexagent to anyone looking to move to India or anyone who may have a problem with visas, housing or any other issue that will pop up during your visit or stay in India. You will be assured of a totally professional welcome and resolution to your issue.”
– Ian Smith, Magellan Aerospace Limited
“I would like to express my gratitude for the outstanding customer service my family and I have received recently from Lexagent. Their combined efforts made the visa renewal process almost painless – which is as good as it gets! Lexagent kept us informed throughout the visa renewal process and coordinated appointments and timing very well also made our time at the FRO low stress and as quick as possible. We truly appreciate their work and the service they provided to us.”
– Chris Harry, PACCAR India
These are sampling, we have many more such happy stories to tell. We believe it is our privilege to be in a position to impact the lives of so many expats and their families. That said, we wanted to take a step back and identify where we were able to deliver the most impact? In a sense, what is it that our customer organizations, and the expats we help, value about their association with us? What makes us different?
1. Pan India Presence
Some of our clients are large multi-national or Indian corporates with offices spread across the country. They look to fill key positions with expats at various locations and would not want to work with different agencies at each location. Lexagent’s pan-India presence provides that flexibility of location. You needn’t worry about the city – we have relocated expats in many different locations across the country.
2. Anti Corruption & Anti Bribery Policy
Organizations dealing with government processes and expats dealing with the nitty-gritty of life in India worry about things like ethics, dishonesty, corruption, and harassment. Our strict anti-corruption and anti-bribery policies provide them the assurance that every transaction and every activity that we undertake on their behalf will be clean, transparent, and legally sound. In an age of strict compliance and corporate governance codes, this is a definite plus.
3. Secure Systems and Processes and Clear IP and Privacy Policies
We understand that we are handling the private and personal data of some very senior personnel. We are also privy to sensitive corporate information. Our well-defined processes, clear policies, and professional-grade security systems ensure data safety of our clients. We secure all the data that we are privy to and take the utmost care to protect and manage it.
4. Adherence to Local Legal Compliance
Among the most important factors while relocating expats is the compliance with local laws and regulations. We understand the letter and the spirit as well as the nuances of the laws of the land. India is a complex bureaucracy, with specific Federal and State laws applicable in various cases. It pays to understand every small little legal detail involved in the process of the relocation, work, and life of the expat.
5. Client-Centric Approach
We are conscious of the impact that we have on the lives of the expats we relocate. Given that expats tend to come in at senior or otherwise key positions in our client organizations, we are also aware of the possible ramifications for our customers if the move is mishandled. Our services are based on our client’s needs and requirements that vary as per each client. Our clients are the fulcrum of our organization and drive everything that we do.
6. World Class Team
An organization is only as good as its employees. At Lexagent, we have a world-class team of professionals to take care of each of our clients. The services we provide cover a wide area. Despite the variety and scope, our team is well-equipped to deal with all these situations.
Of course, Lexagent’s role doesn’t end when the expat reaches our shores. It is a key challenge to ensure that the expat and his family settle down in the country. This means not only taking care of the logistical aspects like home and school, which we help with, but also helping them settle-in. We have helped expats create communities, make friends, and adapt to the culture of the land through initiatives like the Pune Expat Club.
Our attempt has always been to provide a professional, transparent, structured, and comprehensive bundle of services to our clients and the expats they relocate to India. Over the years that we have been in business, we have tried to be different in our own way -and it’s great that our customers appreciate us for just those things!
Our passion for service drives us, our diverse clientele motivates us, and our goals challenge us.
Lexagent. Local Expertise. Global Understanding.